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Text message appointment reminders

On Pro and Business, CalendarPA texts invitees who opt in 24 hours and 1 hour before each booking, alongside the email reminders. Invitees opt in on the booking form and confirm by text, and replying STOP ends the texts. To send at other times or with your own wording, use a workflow.

The built-in reminders

  • Two texts, 24 hours and 1 hour before the booking, with a link to the booking details.
  • Email reminders go at the same times on every plan.
  • A reminder whose time has already passed when someone books is skipped.
  • Sessions in a one-on-one recurring series do not get these reminders, by text or by email.

Opt-in and STOP

  • Invitees tick a box on the booking form to get text reminders. It is not shown when the meeting is a phone call.
  • They then confirm by replying to a text, and only then do reminders go out.
  • Replying STOP ends them, and so do PARAR and ARRÊTER. START turns them back on.

Custom times and wording

The built-in reminders have fixed times and wording. A workflow on Pro and Business can send a text at any time before or after a booking, in your own words, including links to reschedule or cancel.

Countries and cost

Text reminders are available in the countries listed in our SMS terms. They are included in Pro and Business, with no charge per message.

Frequently asked questions

How many reminders are sent?

Two texts, 24 hours and 1 hour before, plus the email reminders at the same times. A workflow can add more.

Can I edit the wording?

Not for the built-in reminders. A workflow sends a text in your own words, at the time you choose.

Do invitees opt in?

Yes, twice: a box on the booking form, then a reply to a confirmation text. No one gets reminders without both.

Which countries are supported?

The countries listed in our SMS terms, which include the United States, Canada, the United Kingdom and much of Europe.

What does it cost?

Text reminders are included in Pro and Business. There is no charge per message.

See also

Turn on text reminders

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